Leaders vs. Bosses

Billions of small, medium, and big companies all over the world differ in minor detail – they are run either by leaders or bosses. And this simple difference defines all the rest features – free coffee, flexible schedule and gatherings in the office kitchen, or additional reports on the results of every working day and formal relations.

Bosses demand the performance of duties, first of all. Discipline, instructions, precise recording of working hours are characteristic features of their management. This scheme works if there is well developed system with reasonable planning, structural approach and the way of development established in advance with a good analyst as the head of the business. Such company will suit people of uncreative professions such as logisticians, lawyers, auditors and so on.

In the companies run by bosses occasional people on the leading offices are rare. It is an excellent option for mature personalities. You will pass a severe selection in the beginning of your carrier and be under a constant control while working. This control, however, is good for inexperienced specialists who still can make mistakes and need supervision to feel more confident and secure but if this method is practiced constantly an employee will never become an experienced professional, because only the degree of risk and trust promotes our inner development.

Unlike bosses, the leaders are interested not only in meeting the schedule, but also in people, their motivation and common way of thinking. They are ready to spend time on the search of such personalities and on the explanation to them the direction of the company’s development. For example, Stanley Marcus, a son of the founder of the American network of department stores Neiman&Marcus is sure that if every seller will understand what goods she sells to the customers she will do it better. However, it was difficult to explain to the employees that the main thing is not to sell more but make the client pleased.

The leaders’ control over employees is quite nominal. It is supposed that people already possess the highest degree of maturity, as well as responsibility and self-organization. For such employees the leader gains authority not automatically but due to some of his qualities and decisions which are respected by the staff. People entering the companies with this form of management are interested, first of all, in the opportunities for personal development and the degree of freedom they will receive rather than in salary.

However, this business model also has its disadvantages. Creative employees sometimes need a motivational kick from the leader, but the attempt to impose some control over them can lead to their leave or to the subversion.

To sum up, I want to admit that there is no winner in the struggle between bosses and leaders. You just choose the business model which suits you best. It is up to you to decide whether you want to work in family atmosphere and cope with some chaos in management or prefer serious tasks and do not suffer from the lack of warm relations.

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September 30, 2012. Tags: , , , , , , , , , , , , , , , . Business and Finances.

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